ORDER PROCESSING
All orders requires 3-5 days for processing before the order is shipped.
STANDARD SHIPPING FEE
The standard shipping fee is FREE
All orders are shipped and processed through USPS.
LOST/STOLEN/DAMAGED PACKAGES?
All orders are shipped through USPS. Once your order leaves our custody we are not responsible for any transit inconveniences. You must contact USPS and file a claim. https://www.usps.com/help/claims.htm
RETURNED PACKAGES/INCORRECT ADDRESS?
If your package is returned and you want us to resend it to an updated mailing address there will be a reshipment fee of $8.00.
CANCELLATIONS/REFUNDS?
No refunds or cancellations once an order is placed under any circumstances. If there is a mistake with your order (wrong product or item) please email us at info@eyeslayedya.com with your order number and the correct item you ordered and we will correct your order immediately at no additional cost.