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Terms and Conditions

1. General Information

Eyeslayedya provides luxury lash products and related services for personal use. By accessing our site, you agree not to use our products for any illegal or unauthorized purpose.

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2. Eligibility

You must be at least 18 years old or have parental/guardian consent to make a purchase.

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3. Product Information

• We make every effort to display our products accurately, including colors and descriptions.

• We cannot guarantee that your monitor’s display will perfectly reflect product colors.

• Prices and availability are subject to change without notice.

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4. Orders & Payment

• All orders are subject to acceptance and availability.

• Payment must be completed at checkout before your order is processed.

• We reserve the right to refuse or cancel any order for suspected fraud, unauthorized transactions, or errors in product information.

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5. Shipping & Delivery

• Please review our Shipping Policy for details about processing times, shipping rates, and delivery estimates.

• Eyeslayedya is not responsible for delays due to carrier issues, weather, or incorrect addresses provided by the customer.

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6. Returns & Exchanges

• Due to the nature of lash products, all sales are final for hygiene and safety reasons.

• If you receive a defective or incorrect product, please contact us within 7 days of receiving your order so we can make it right.

• See our Refund Policy for more details.

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7. Intellectual Property

All content on our site (logos, designs, images, text, and product names) is owned by Eyeslayedya and may not be used, copied, or distributed without written permission.

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8. Limitation of Liability

Eyeslayedya is not responsible for:

• Allergic reactions or adverse effects from improper use of our products.

• Damages or losses resulting from misuse, negligence, or failure to follow product instructions.

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9. Privacy Policy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect and use your information.

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10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our site means you accept the updated Terms.

Return and Refund Policy

 Shipping Policy

Thank you for shopping with Eyeslayedya! We are committed to getting your luxury lash products to you quickly and safely. Please review our shipping policy below.

Processing Time
• Orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
• Orders placed after 3:00 PM EST will begin processing the next business day.
• During sales or high-demand periods, processing times may be slightly longer.

Shipping Rates & Delivery Estimates
• Standard Shipping (3-7 business days): Calculated at checkout.
• Expedited Shipping (2-3 business days): Available at an additional cost, calculated at checkout.
• Delivery estimates begin once your order has shipped.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Shipping Carriers

We use trusted carriers such as USPS, UPS, or FedEx for reliable delivery.

International Shipping

Currently, we only ship within the United States. International shipping will be announced when available.

Lost or Delayed Packages

Eyeslayedya is not responsible for delays caused by carriers, incorrect shipping addresses, or unforeseen circumstances such as weather or postal strikes.
• If your package shows as delivered but you have not received it, please contact the carrier directly.
• For lost or damaged packages, reach out to us at [your email address] within 7 days of the delivery date.

Order Changes & Address Updates

Please double-check your shipping information before placing an order. Once an order is processed, we cannot guarantee changes to the shipping address. 

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